Your Privacy Matters

How We Protect Your Sweet Information!

Privacy Policy

Effective Date: November 11, 2024

Who We Are

We are a Dutch business located in the Netherlands, Europe. Our website address is https://www.candycastlepatterns.com.

What Personal Information We Collect

We may collect the following information:

• First and last name
• Contact information, including address and email address
• Demographic information, such as address, postal code, and country
• Transactional data, such as purchase information
• Other information relevant to customer surveys and/or offers

How We Use Your Information

We use your information to:

• Process your orders and manage your account
• Improve our products and services
• Send promotional emails about new products, special offers, and other information that may interest you (you can opt out at any time)

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: You have provided consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you (e.g., fulfilling your order).
• Legal obligation: We are required to comply with legal obligations.

Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

Cookies

Cookies are small files placed on your device to enhance your experience on our website. We use cookies to analyze traffic and improve our services. You can manage your cookie preferences through your browser settings.

Payments

We use third-party payment processors to handle transactions. We do not store or collect your payment details. Please refer to the privacy policies of these payment processors for more information on how they handle your data. The payment processors we work with include PayPal and Stripe. 

Children's Privacy

We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe we have collected information from a child, please contact us so we can take the necessary steps to delete that information.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us at sewing@candycastlepatterns.com.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at sewing@candycastlepatterns.com.
• We will not sell, distribute, or lease your personal information to third parties without your consent, unless required by law.

Changes to This Policy

We may update this privacy policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of the website after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.